Frequently Asked Questions

Everything you need to know about shopping at Welch's Shop.

What shipping methods are available at Welch's Shop?

We offer standard, expedited, and overnight shipping options. Standard shipping is free on all orders over $50 within the continental United States.

How can I track the status of my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of purchase, provided the items are in their original, unused condition with all packaging intact.

Which payment methods do you accept?

Welch's Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

How do I contact customer support if I have a problem?

Our customer service team is available via email at [email protected] or through our live chat feature from 9:00 AM to 5:00 PM EST, Monday through Friday.